Intended as a treat or reward, not food. Supervise your dog while eating to ensure treat is broken into small pieces of an appropriate size for your dog before consuming. If treat is consumed quickly and in large pieces, there is risk of choking or gastrointestinal blockage. Color transfer may occur.

Our treats are kept freshest at room temperature. DO NOT freeze or refrigerate our products. Freezing/refrigerating can cause their cute designs to crack and can put moisture back into the treats that can incur molding.

Our standard cookie has a 24 month shelf life from the time of baking. Our cake or brownie based treats have a shelf life of 15 months from time of baking.

Our bakery is located in London Ontario, Canada!

Our dogs are family, and the safety and quality of our gourmet dog treats is incredibly important to us.

All of the ingredients in our cookie and frosting recipes are locally sourced, human-grade, and recognized as safe by the US Food and Drug Administration and approved for use in animal food by the Association of American Feed Control Officials, which regulates pet food in North America.

All BNR gourmet dog treats and Cookie Boxes are produced and packaged in accordance with recognized manufacturing practices and all federal, state, and local regulations.

We humans enjoy a fun treat or sweet indulgence as part of our own fulfilled lives, and the same goes for our dogs - our cookies are meant to be given as a treat, and should never replace your dog's regular, balanced meals.

You can find a full listing of our cookie and frosting ingredients, as well as calorie content and Guaranteed Analysis, on each product page as well as on our dedicated ingredients page.

Our frosting is a yogurt-based, dog-friendly confectionery coating, safe for dogs and appropriate for a treat. The frosting ingredients are sugar, palm kernel oil, soy lecithin, vanilla, dried whey, and food coloring. We use both natural and artificial food coloring, all of which are recognized as safe by the US Food and Drug Administration and approved for use in animal food by the Association of American Feed Control Officials, which regulates pet food in North America. If your preferences are to shop all-natural - please look out for the '100% all-natural' badge located on each product page of cookies that qualify.

Your order will be processed within 24 hours, or the next business day for orders placed on holidays and weekends. Following processing, standard shipping will generally arrive within 3-4 business days when delivering to Canada and the contiguous United States.

If you suspect that your order may be lost, please email our team at questions@boscoandroxys.com.

You will find your order tracking number in the shipping notification email you received from us. You can also find your tracking number on your BNR profile under Orders. If you have trouble finding it, send us a message and we will be happy to help you!

BNR is not able to accept product back into our facility once it has left to maintain health and safety regulations. We offer store credit for all refunds/damages incurred. If you have any questions or concerns about your order, please reach out to your direct sales rep.

We accept Shop Pay, Google Pay, Visa, Mastercard, and AMEX.

We accept Shop Pay, Google Pay, Visa, Mastercard, and AMEX.